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Rental Housing Tribunal: how to lay a complaint (South Africa)

5 min read · General information, not legal advice

Quick answer

Every province has a Rental Housing Tribunal under the Rental Housing Act 50 of 1999. It's free and handles disputes such as deposits, repairs, unpaid rent and illegal lockouts. Its rulings are treated like a Magistrate's Court order.

What to bring

Your lease, the move-in and move-out inspection lists, proof of rent and deposit payments, photos and the messages between you.

Province guides

Read the Gauteng and Western Cape guides for local details.

Free to fill in

Residential Lease Agreement

Fill it in online free, preview it as you go, then download Word + PDF from R199.

Frequently asked questions

Is the Rental Housing Tribunal free?

Yes.

Can the Tribunal evict a tenant?

No. Evictions need a court order under the PIE Act.