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Companies, practices, NPOs — every private body

PAIA Manual (Section 51)

The access-to-information manual most private bodies must publish, with POPIA processing details.

Quick answer

A paia manual (section 51) is a written agreement used by companies, practices, npos — every private body in South Africa. This template covers contact details, regulator's guide reference, automatically available records, records held and more, drafted with POPIA, the CPA and the ECT Act in mind.

The problem it solves: Not having the manual the Information Regulator expects to see.

R199

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What's inside

  • 01Contact details
  • 02Regulator's guide reference
  • 03Automatically available records
  • 04Records held
  • 05POPIA processing schedule
  • 06Request procedure & Form 2
  • 07Availability

Good to know

Do small businesses need a PAIA manual?+

Most private bodies must have one. Check the Information Regulator's current exemptions for very small businesses.

Where do I publish it?+

On your website and at your office.

Is this legal advice?+

No. It's a professionally structured starting point. For high-value or unusual deals, have an attorney review your completed document.

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