Preview · page 1Designers, developers, copywriters, consultants
Freelance / Service Level Agreement
Scope, deposits, revisions, late-payment interest, IP transfer on payment.
Quick answer
A freelance / service level agreement is a written agreement used by designers, developers, copywriters, consultants in South Africa. This template covers clear scope of services & deliverables, service levels: response times & revision rounds, deposit before work starts, late-payment interest at the prescribed rate and more, drafted with POPIA, the CPA and the ECT Act in mind.
R199
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What's inside
- 01Clear scope of services & deliverables
- 02Service levels: response times & revision rounds
- 03Deposit before work starts
- 04Late-payment interest at the prescribed rate
- 05IP only transfers once you're paid in full
- 06Independent contractor status
- 07Termination & payment for work done
- 08Liability capped at fees paid
- 09POPIA data-protection clause
- 10ECT Act e-signature validity
Good to know
Can I use this for retainers?+
Yes for fixed projects. For monthly social media work, the Social Media Retainer is a better fit.
Does it work for VAT vendors?+
Yes — there's a blank to state whether fees include or exclude VAT.
Is this legal advice?+
No. It's a professionally structured starting point. For high-value or unusual deals, have an attorney review your completed document.
